"Hi tom1, Cox Support Forums are for customers to discuss technical topics related to Cox services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @coxhelp, visit us on Facebook, or atcox.help@cox.com
We will need to look up the account, so please send your account information (address, name on the account, etc.) in a either a private message (FB), or a DM in Twitter. If you email us that is fine too."
Health_Edge
+5 more
Valued Contributor III
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"Hi tom1, Cox Support Forums are for customers to discuss technical topics related to Cox services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @coxhelp, visit us on Facebook, or atcox.help@cox.com
We will need to look up the account, so please send your account information (address, name on the account, etc.) in a either a private message (FB), or a DM in Twitter. If you email us that is fine too."
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smtips
New Contributor II
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You could simply give a call to the contact number. If you're a Cox customer with an issue you should give a call.
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Health_Edge
+5 more
Valued Contributor III
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I would love for Tom1 to actually talk to people on the forum. We don't bite. He will ask somewhat random questions and then never reply.
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smtips
New Contributor II
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What level of service do you have? Is there some question we can answer?
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