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New Contributor
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Super slow uploads on Premier tier
I have to say the upload speeds I get are just horrible. Is there a way to boost them? I am on the premier plan, yet my upload speeds are only about 1.4mb (I am getting the advertised download speeds though). I can't seem to find an advertised upload speed for my tier, but for the ultimate tier I found it being advertised as 20mb upload speed, so I would assume that mine (being the next tier down) should be at least 10mb.
Am I just getting ripped off on my upload speeds or is something else wrong? I live in Oklahoma City, Oklahoma.
Edit: I did find a listing, and the advertised upload speed I should be getting is 10-13mb. Which I have never come close to getting.
Health_Edge
+5 more
Valued Contributor III
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Are you connecting direct to the modem? What model model do you have?
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knighthorse
New Contributor
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I'm currently using a SB6120 modem. I have tried various connection methods (direct, through a router, through a switch) and it hasn't made a difference. In all my years as a Cox subscriber I have never come close to getting what they claim I should be as an upload speed.
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Health_Edge
+5 more
Valued Contributor III
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What are you signal levels? You can find them by going to the website 192.168.100.1 in a browser, which will bring up your modems diagnostics. Most specifically, I am wondering if your upstream signal is bad, causing the bad upload speed.
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knighthorse
New Contributor
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[3] 64QAM
[3] 64QAM
[3] 64QAM
[2] 16QAM
[3] 64QAM
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ChrisL
Former Moderator
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I'd suggest giving it a few tries without the router and testing your results to see what you get that way.
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knighthorse
New Contributor
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Haven't really had any luck going straight through the modem.
Its not a huge issue since I don't upload a bunch, and since its the same speed I've always gotten from cox (regardless of my tier plan or where i've lived). I might just have to pull the trigger and buy a new modem and router someday and see what happens.
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