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Talsmom

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stuck on cnF9

My Cable box has been stuck on coNf9 for hours now. Had this happen before and all I had to do is unplug then replying and it rebooted in 15 min or so but not today. Not sure what else to do.

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ChrisL

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Normally that message indicates a problem with the downloading of the Contour software/guide.  If you have the box connected to home home Internet router I would try disconnecting that and power cycling the box again as well as checking all the coax connections to ensure they're hand tight.  Should all that fail it may be necessary to schedule a tech to come troubleshoot further.

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