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JohnRob

New Contributor

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14 Messages

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Slow Email download

Hi,

I've have cox in the Northeast for many years and overall I am very happy. 

I have noticed lately my eMail downloads (even when there is no mail to retrieve or send) are slow.   Maybe 2 - 3 minutes for my 3 eMail accounts.

I am using Outlook 2010,  input port 995 w/ssl and output port 465 w/ssl.

Its only a minor issue but I'm curious if others have similar slow downloading.

JohnRob

 

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CarolLM

Former Moderator

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267 Messages

Hi JohnRob,

Hi, we'd really like to assist you with this.  Please send us an email to cox.help@cox.com.  Include your complete address and the name on the account. 

  

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Tecknowhelp

Valued Contributor II

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2.8K Messages

Do you have a Antivirus or anything monitoring your inbound/outbound email? If so, try disabling that and see if speed improves. 

Also, do you have any non Cox accounts? Are they slow?

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