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New Contributor
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Search only searches 'on demand'
When I search for new shows only shows from 'On Demand' come up. Shows that I know are in the Guide do not appear. What do I need to do to fix this?
NicholeC
Moderator
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What is the model of the box having this issue? Please try rebooting the box by unplugging it from power for about 2 minutes.
Thank you,
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rtcx24
New Contributor
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rtcx24
New Contributor
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NicholeC
Moderator
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Are you able to share an example of a show that is not appearing in the guide, but is available via On Demand, as well as the process you are going through to search for the show? I would like to try and duplicate the error here.
Thank you,
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Rmcalis
New Contributor
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Same problem here. When the search results appear, many show a "regular" and "HD" result. If I choose lthe "HD" result, only on demand shows are listed. If you choos the "regular" result for a show, it will list listings in the guide (both SD and HD). Bizarre, but that's a work around I've found.
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No_More_Cable_B
New Contributor
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No more cable bills: https://www.youtube.com/watch?v=wROUdmO-uY8
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StephanieA
Former Moderator
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