gdhaliwal's profile

New Contributor

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6 Messages

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SB6141 Firmware Upgrade

I was just wondering if a Cox Technician would be able to update the firmware on my cable modem?

Former Moderator

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7.1K Messages

It appears your modem has already been updated.  Customers with 6141's actually will automatically receive the required firmware version for their market during the nightly maintenace window if the running version is incorrect.

New Contributor

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6 Messages

I upgraded from prefered to premiere package a couple of days ago.

I am still only getting download speeds between 25-30MBps instead of closer to 50MBps

do you know what can be causing this?

New Contributor

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6 Messages

I'm not really sure what happened just now but my internet just went out and came back after a couple of minutes. and now my speeds are really good.

http://i.imgur.com/SS3OFHU.png

New Contributor

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6 Messages

Thank you so much for the help!