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New Contributor
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6 Messages
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I was just wondering if a Cox Technician would be able to update the firmware on my cable modem?
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ChrisL
Former Moderator
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It appears your modem has already been updated. Customers with 6141's actually will automatically receive the required firmware version for their market during the nightly maintenace window if the running version is incorrect.
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gdhaliwal
New Contributor
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I upgraded from prefered to premiere package a couple of days ago.
I am still only getting download speeds between 25-30MBps instead of closer to 50MBps
do you know what can be causing this?
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gdhaliwal
New Contributor
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I'm not really sure what happened just now but my internet just went out and came back after a couple of minutes. and now my speeds are really good.
http://i.imgur.com/SS3OFHU.png
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gdhaliwal
New Contributor
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Thank you so much for the help!
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