phone_lines_dow's profile

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phone lines down

all phone lines have been down since 7:30 this morning.  It is now 10:30.  Support has no idea of the problem nor when it will be back up.

 

anybody have any ideas how long this is going to continue or when the lines will be back up??????????????????????????????

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Hi phone lines down,

After taking a look at your signal levels from the office, it appears that the issue you are experiencing with your phone lines cannot be fixed remotely. Our field technicians have extensive, specialized training that will allow them to resolve this issue for you. Our records indicate that we have a service call in place for this, as it sounds like the best course of action at this point. If anything becomes available sooner, a member from our dispatch team will contact you directly.