Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
2 Messages
Closed
I find it odd that when I receive a suspect phishing email and attempt to forward it as an attachment to abuse@cox.net or phishingreport@cox.net; I get the following error:
"An error occurred while sending mail. The mail server responded: 5.2.0 ozef1w00M4qm8we01zefaX This message was undeliverable. This message has been found to be a potential spam message, and has therefore been blocked. Please visit http://ww2.cox.com/coxagainstspam for more information.. Please check the message and try again."
It seems strange to me you would deliver it to my email address, but not allow me to forward it to you or other entities, abuse or phishing address's so it can be properly handled.
I also get this error message if I attempt to forward the suspect email to the Federal reporting agency (spam@uce.gov) or if I can determine the company that has been spoofed, ex. (spam@docusign.com, fraud@ups.com, etc.). If we are not allowed to forward suspect emails, what is the point of having spam/phishing support sites?
Discussions
•
Updated
1.2K
1
0
0
Worst Service Ever!
Discussions
1
0
Victoria B
Discussions
2
0
Unable to cancel hulu
Discussions
1
0
Can't Stop Updating User ID
Discussions
1
Internet outage 24 hrs
Discussions
1
0
Wifi 7
Discussions
1
0
Frequent Outages
Discussions
2
Outages
Discussions
2
StephanieA
Former Moderator
•
Are you sending from webmail or an email client?
0
0