Overwatch pathping issue

Hi,

I recently purchased the game called "Overwatch" from Blizzard. However it continuously crashed that I can barely play or even I cannot play.

I sent email to Blizzard support, and I received the answer today that said "Internet connection is a problem." I also sent my pathping file to them, and they said "There is a loss of your packet."

Any other programs, such as voice connection programs, browsers, and all of my other online games, are all working fine.

Here is my pathping information. I wish your help, Cox.