On Demand isn't working

Question

We tried to order a movie On Demand tonight and it says it is purchased and then when we play it, we get a message that there is an error and can't watch it. Now it says it is purchased, but I can't watch the movie. Anyone else having issues?

KipK · Answer

Going by the notes on your account, everything worked after we reinitialized the receiver. Have you had any issues since then?

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On Demand isn't working

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