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New Contributor
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Older Contour box: breakdown in video pictures
In the last few days the pictures on several channels are breaking up, which also causes the sound to break up. I have an older non DVD Contour box. I restarted the box, which did nothing to help. Any suggestions? Thanks
JonathanJ
Former Moderator
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Make sure all ends of the coax cable is at least hand tight if there's a splitter you can try and bypass it. If still having issue after trying all email full address and the primary name of the account holder to cox.help@cox.com.
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Mama_DuBrawl
New Contributor
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Cox.help@cox.com
Hi, can't find any problem with wiring. my email is ******************************************************************************* [edited by Cox]
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Allan
Moderator
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Hello,
The cable box is reporting good signals and we want to send some signals to the box. This will cause a temporary loss in service. When would be a good time to do this? Also, I have edited your post to hide your personal information.
Thanks,
Allan - Cox Support Forums Moderator.
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