bbmayes's profile

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No Signal

I have no signal boxes pop up with reference numbers on numerous channels that I am paying for. I have called/emailed/had a technician come out. Nothing was resolved. The technician said the signal strength over all was fine but that the problem was on Cox's end here. Further attempts at resolution have failed. I am ready to cancel everything but internet and find a better TV provider unless someone has some magic...

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I tried checking the box status from this end however I'm getting no response suggesting that we're looking at a signal or equipment problem.  You could try disconnecting power to the box for two minutes and reconnecting to see if a reset gets it going again.  Should that fail it may be time to arrange for a technician to come take a look.

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