Paula_C's profile

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No internet connection

Since having our new box installed, we've lost all internet connection.  I am having to use an AT&T portable device in order to get internet on my computer.  What should I do?

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@Paula C

One place that might be a good place to start looking is to visit http://192.168.100.1 and posting the signal status results and/or modem logs here.  Perhaps there will be some clues there that help us understand what is going on better.