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New Contributor
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Need Help getting box back on
So, I had my cable service off for 3 days, and got it back on today. One receiver is working, but the other says please call customer service. We have shut down the box and everything, and still the same message. Anyone out there know what to do????
ChrisL
Former Moderator
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It sounds like the one box may need to be reprovisioned from our end. Fastest way is to call our technician support. The automated troubleshooter can even do this for you.
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