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Karen_R
Former Moderator
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Hello Anne,
Thank you for contacting Cox Support Forums. I'd be happy to take a look into this for you. This forum is primarily intended for the discussion of technical issue among peers. Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at cox.help@cox.com with your account details and we'd be happy to assist you with this. Thanks
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