Intermittent signal for internet
The other night my speeds dropped really low. I called and had the wires and signal checked then on Feb 21 I had bad internet signal. My signal continues to be intermittent. Here is the modem log:
Feb 24 2015 18:21:13 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=90:3e:ab:87:a6:d2;CMTS-MAC=e4:d3:f1:80:ee:64;CM-QOS=1.1;CM-VER=3.0;
Feb 21 2015 21:05:24 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=90:3e:ab:87:a6:d2;CMTS-MAC=e4:d3:f1:80:ee:64;CM-QOS=1.1;CM-VER=3.0;
Feb 21 2015 21:05:24 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=90:3e:ab:87:a6:d2;CMTS-MAC=e4:d3:f1:80:ee:64;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:20 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=90:3e:ab:87:a6:d2;CMTS-MAC=e4:d3:f1:80:ee:64;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:15 6-Notice N/A Cable Modem Reboot due to power reset ;CM-MAC=90:3e:ab:87:a6:d2;CMTS-MAC=e4:d3:f1:80:ee:64;CM-QOS=1.1;CM-VER=3.0;
Feb 21 2015 03:36:58 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=90:3e:ab:87:a6:d2;CMTS-MAC=e4:d3:f1:80:ee:64;CM-QOS=1.1;CM-VER=3.0;
Feb 20 2015 11:34:55 3-Critical R06.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=90:3e:ab:87:a6:d2;CMTS-MAC=e4:d3:f1:80:ee:64;CM-QOS=1.1;CM-VER=3.0;
Feb 20 2015 11:34:55 3-Critical R03.0 Ranging Request Retries exhausted;CM-MAC=90:3e:ab:87:a6:d2;CMTS-MAC=e4:d3:f1:80:ee:64;CM-QOS=1.1;CM-VER=3.0;
Feb 20 2015 11:34:54 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=90:3e:ab:87:a6:d2;CMTS-MAC=e4:d3:f1:80:ee:64;CM-QOS=1.1;CM-VER=3.0;
Feb 17 2015 22:11:26 3-Critical R04.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=90:3e:ab:87:a6:d2;CMTS-MAC=e4:d3:f1:80:ee:64;CM-QOS=1.1;CM-VER=3.0;
Feb 17 2015 20:18:40 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=90:3e:ab:87:a6:d2;CMTS-MAC=e4:d3:f1:80:ee:64;CM-QOS=1.1;CM-VER=3.0;
Feb 17 2015 19:50:24 3-Critical R04.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=90:3e:ab:87:a6:d2;CMTS-MAC=e4:d3:f1:80:ee:64;CM-QOS=1.1;CM-VER=3.0;
Feb 16 2015 21:21:41 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=90:3e:ab:87:a6:d2;CMTS-MAC=e4:d3:f1:80:ee:64;CM-QOS=1.1;CM-VER=3.0;
Feb 16 2015 21:21:41 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=90:3e:ab:87:a6:d2;CMTS-MAC=e4:d3:f1:80:ee:64;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:01:02 3-Critical R04.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=90:3e:ab:87:a6:d2;CMTS-MAC=e4:d3:f1:80:ee:64;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:15 6-Notice N/A Cable Modem Reboot due to power reset ;CM-MAC=90:3e:ab:87:a6:d2;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Feb 16 2015 21:18:09 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=90:3e:ab:87:a6:d2;CMTS-MAC=e4:d3:f1:80:ee:64;CM-QOS=1.1;CM-VER=3.0;
Feb 16 2015 21:18:09 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=90:3e:ab:87:a6:d2;CMTS-MAC=e4:d3:f1:80:ee:64;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:15 6-Notice N/A Cable Modem Reboot due to T4 timeout ;CM-MAC=90:3e:ab:87:a6:d2;CMTS-MAC=e4:d3:f1:80:ee:64;CM-QOS=1.1;CM-VER=3.0;
Feb 16 2015 21:16:58 3-Critical R04.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=90:3e:ab:87:a6:d2;CMTS-MAC=e4:d3:f1:80:ee:64;CM-QOS=1.1;CM-VER=3.0;
I ran speed tests
Date Time Download Upload Ping
21-Feb 10:26 PM 0.18 0.14 736
21-Feb 10:32 0.17 0.28 573
21-Feb 10:41 0.24 0.18 618
21-Feb 10:42 0.23 0.23 618
21-Feb 10:45 0.06 0.10 614
21-Feb 10:50 2.00 0.47 800
21-Feb 10:51 6.92 0.47 66
21-Feb 10:52 2.42 0.25 62
21-Feb 10:53 8.65 1.59 475
21-Feb 10:54 15.82 1.98 31
21-Feb 10:55 7.17 1.37 84
21-Feb 10:56 19.79 2.39 28
21-Feb 10:57 11.34 0.59 28
21-Feb 10:58 10.61 3.25 30
21-Feb 10:59 8.99 2.24 30
21-Feb 11:00 10.81 0.87 40
22-Feb 6:40 AM 15.41 1.51 27
24-Feb 7:32 PM 30.17 2.22 27
I still think someone in my area is pulling my signal down when they are on the internet.
ChrisL
Former Moderator
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The modem signal levels look healthy however the logs do indicate there may be an intermittent interference problem of some sort. I'd suggest checking all of your cable connections to ensure they're hand tight as well as removing any extra splitters you may be using to see if that helps any.
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intermittent_i3
New Contributor
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The Cox service guy replaced the splitter when he was here the other day, he also checked the fittings. I have also put the cable end caps on the other unused cable runs
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ChrisL
Former Moderator
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