xawdis's profile

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mycoxhome.com 404 error

I received a mailing about a mycoxhome account set upo for me, and when I tried to get on, I got a 404 error.  So i just typed in myycoxhone.com, and got the same 404 error.

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xawdis, 

There was an error in some of the emails where the PURL (Personal URL) was incomplete. Please add the “http://www.mycoxhome.com/” portion of the URL before your unique customer ID, and you will be able to access your PURL. Please keep in mind the unique customer ID provided in the email is case sensitive.

 Let me know how it goes.

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Well if you typed myycoxhone.com no wonder you got a 404 error.  You spelled my with 2 y's and home with an "n".  Try mycoxhome.com  when I try that, it tells me the website doesn't belong to my account (which it doesn't) but I get a Cox site and not a 404 error.