'We’ve experienced an error, try refreshing the page and signing in'

Question

It’s keep giving me that message when I try to login to upgrade my plan. Nothing has fixed it and the problem definitely isn’t on my end. Any one know how to get it to work?

CurtB · Answer

How do you know the issue isn't on your end?  I just signed in, so I know the website isn't down.  Try deleting your Cox cookies.  That should force you to re-authenticate with your Cox credentials and might fix your issue.

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