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Channel 1033 is choppy and pixelated. on both of our recievers. I've been on hold with Cox for 30 minutes and still haven't spoken with anyone. Is this a known issue? It would be nice if there were an announcement of known issues on the hold recording or the website to save me some time and frustration. This especially irritating when we're trying to watch a live sports event.
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its after sunday and still no internet
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How can your customer service get worse than cox
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Payment
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Lack of hotspot setting
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URC-8820-MOTO remote doesn't control DVR
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KipK
Former Moderator
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We are currently having a problem with the high-definition ESPN feeds in Phoenix. 1033 is confirmed to have issues and we're also getting a few reports of tiling on 1032. The standard definition feeds on 32/33 appear unaffected.
Engineers are working on it right now and should have it back to normal shortly.
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flrover
New Contributor
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Same problem here....called Cox support and the automated guy said that they were experiencing higher than usual calls and could not help me-suggested I call back later.....was unable to watch any of the game this evening.....just upgraded to ESPN to receive Monday night football games and this happens my first week with the upgraded. Super p.o'ed over here too!!!!
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