Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Mini Box channels
So i get Mini Boxes, hook them up to 3 tvs. Excited to use it on TV in kitchen, because I can hide the small receiver behind the TV.
But...I only get starter and local chanels, so 3-22, 77-126. I'm being told that's all you get on the mini box in Phoenix. Is that true? What's funny, is that when I first hooked it up, I had a few channels, one of which was 1079, a premium music channel. it was only after I 'activated' the boxes, that I got downgraded to 40 channels of local content. So...COX could support all the premium channel on this mini receiver, has chosen not to give me content that I am paying for. WHY??
This is absolutely the stupidest thing ever, I've ever seen. What is Cox possibly thinking, except they want to force me to pay more, for a more expensive receiver? but here's the thing...I don't always have room for a larger receiver...and I don't really need/want a DVR on tv's in my kids rooms. Mini-box seemed like the perfect thing...except you've limited it to only FORTY channels, even though I'm paying for premium content! This is just pure greed and arrogance on the part of Cox.
Tecknowhelp
Valued Contributor II
•
"COX could support all the premium channel"
Could it? Were you getting all the channels or the the odd one here and there? Before the box is activated, it doesn't know what channel is what frequency but instead does a sweep across the whole band. You probably picked up a SDV (switched digital video) channel that broadcasts on specific frequency but only when there is a device requesting that channel. Basically you were picking up what someone in your neighborhood was listening too.
"This is absolutely the stupidest thing ever, I've ever seen. What is Cox possibly thinking, except they want to force me to pay more, for a more expensive receiver"
I agree Cox constructed the situation in a way where customers were more prone to upgrade to advanced receivers, but that was not their end goal. Providers have been wanting to encrypt their networks for a while, and the FCC just started allowing them as long as they included DTA to their customers. If Cox could have their way, they wouldn't offer mini boxes at all, so it's not so much a trick as a "better then nothing" IMO.
Finally, what area do you live in? Do you get all the channels in the Starter & Essential tier for your area? See channel lineup here.
0
0
cm109
New Contributor
•
Why would they be against a small receiver? So...I've got a cell phone with more power and storage than my desktop computer had not that long ago, but cable receivers still are big clunky boxes that weigh 5 pounds? The mini-box is perfect form factor for a wall-mounted TV, attached to the back with IR extender to allow remote to work. But instead, I have to mount a big clunky box somewhere near the TV, which is not convenient, and looks like **. Very disappointing.
0
0
Tecknowhelp
Valued Contributor II
•
Blame the manufactures? Show me a "good" small DTA. They aren't against small receivers, they wanted the mini boxes to be as cheap as possible so there was less push back from customers. Your phone probably cost a 100 times more to make then the mini box. If you just want small and better, then see what they offer here. The DCT700 is small like the mini box but can offer all the channels. There is also the DCX3200 if you want HD.
0
0