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New Contributor
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Macon, Georgia area internet problem
Wondering if there were any other connectivity problems near Vineville Ave in Macon, GA. I have been offline for 3 days! Additionally, when I do connect using a neighbors wi-fi - I can sign onto my Cox account, this is the only support page that will pull up. Any plans for a fix on the website? ? ?
Tecknowhelp
Valued Contributor II
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Is your modem offline? Also what model modem/gateway do you have?
Also, when you say "this is the only support page" could you explain? What happens when you try to sign into Cox.net?
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ChrisL
Former Moderator
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It looks like you may actually have two modems with us and one of them is online but the other isn't suggesting there is a problem with the modem or the cable outlet it's connected to. Are there any splitters you can try bypassing to see if that helps?
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