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Lose TV Signal
We lose the signal exactly every 15 minutes and briefly get the "Temporary Off Air" message on all channels we watch. Cox has replaced DVR box three times and checked wiring, cables etc. Worried what this is doing to our new smart tv. Anyone else having a similar problem? Getting very frustrated and thinking of leaving Cox after many years of service.
Health_Edge
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Valued Contributor III
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"We lose the signal exactly every 15 minutes and briefly get the "Temporary Off Air"
Do you only have cable or other services too? Any problems with them at that time?
" Worried what this is doing to our new smart tv. "
Won't hurt your TV. Tempory off air has nothing to do with the signal between Box and TV, just between Box and Cox. Usually its caused by low signal. Do you have a cable amplifier that might be losing power every 15min?
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