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E_1

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Internet speed

My upload and download speeds were about 20 Mbps each and the last few days they've gone down to about 5 each. I've paid for preferred with power boost. Cox tried to send a current through the modem but that hasn't helped. How do I know if I need a new router or modem? Even at the higher speed we always had difficulty streaming movies....constant stops..

thanks 

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ChrisL

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You could test the router possibility by bypassing it and using a small pointed object to push the reset button on the back of the modem.  If you get the same results without the router the issue is likely not router related.

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