When I look at the modem from here it's reporting downsteam signal levels horribly out of specification. I would check things like removing any extra cable splitters and/or checking all of your cable fittings to ensure they're hand tight as well as inspecting your cables for any kinks or other damage. If you don't find anything there it may be necessary to arrange for a technician to come troubleshoot further.
ChrisL
Former Moderator
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When I look at the modem from here it's reporting downsteam signal levels horribly out of specification. I would check things like removing any extra cable splitters and/or checking all of your cable fittings to ensure they're hand tight as well as inspecting your cables for any kinks or other damage. If you don't find anything there it may be necessary to arrange for a technician to come troubleshoot further.
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