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Hallmark movie channel stuck on commercial

Around 12:30 am I switched to channel 75 HMM but it got to a commercial and won't go any further.  I can rewind it but then it will stop at the same point and won't go past it and tried again at 7 am and the same commercial is still playing.  All other channels are playing fine.  Any ideas?

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Hi Viewer58,

Do you have multiple receivers in the home repeating this, or just one? Is this Live TV on HMC or a recording saved to the Set Top Box (STB)? If it is just happening to one receiver: A step I'd recommend would be to unplug the power to the STB for 20 seconds. Once the power is plugged back in allow it to load completely. If there is a clock on this receiver, power the STB back on once the time is restored, and check your channels. The guide may say "No Data", but this should return anywhere from 1-30 minutes.