Chuck_Van's profile

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ESPN picture issues

What is the problem with the signal on ESPN?

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Cable costs way too much to not be able to watch Monday Night football because the picture is totally pixellating. Who do I talk to about a discount on my bill?

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I'm having the same problem..  Well so far everyone I know is having the same problem. The signal is breaking up really bad, digital and analog. Its especially bad whenever a football game is on.

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I've been having the exact same problem for almost a year.  It's not just ESPN for me, it's a number of the HD channels.  Noticed last night on NBC during Sunday night football.  Very frustrating and multiple calls to support have not resolved it.  

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Hi Everyone, 

What you are describing is called tiling. Tiling comes from a loss of signal. I suggest checking the cable. Is it straight from the wall to the receiver or is there a splitter? If so, bypass the splitter and see if the issue continues. If there isn't a splitter, swap the cable ends, so what's in the wall put in the receiver and vice versa. 

If you are still having a problem, I suggest getting a technician out to get this resolved. We schedule 7 days a week, in 2 hour time slots, 8-10, 10-12, 1-3, 3-5, and 5-7. Please email me at cox.help@cox.com with the best day and time and I will see if it's available.