Contour_error's profile

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Error 3.1.1.1

Hi

i am currently using contour out of owasso, ok. I cannot pickup any channels except channel 712 the outdoor channel. All other channels come up error 3.1.1,1. I called service number, said they couldn't help or send a tech. Said there might be an outage in the area. But why would my on demand work and channel 712?

help please

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I am in Owasso also and getting the same error on every channel I have tried. 

Sounds like an outage to me!

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Claremore, OK same issue. All support avenues are down. No TV makes Johnny a dual boy... Most go outside and play... 

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Hi All,

We were experiencing an outage in the Oklahoma area that has since been cleared. Services should be restored to normal. If you're still having problems with getting your services back up running, please feel free to email the details of your account to cox.help@cox.com so that we can investigate further and assist you. Thank you for your patience.