yohhon's profile

New Contributor II

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3 Messages

Closed

email

I have an email from cox that says i need to up date my service now? anybody know if real or spoof ?

Dear Cox Customer

In our on-going effort to increase your experience of our online service,your E-mail account need to be verified to avoid your account closed.

You are strictly advised to update your account(s)

Click Here to Update.

User

(Moderator edit: phishing link removed)

New Contributor

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4 Messages

Spam!

Accepted Solution

New Contributor III

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15 Messages

Hi Yohhon, 

This would be a phishing email. We advise that you do not click on any links in the email or reply back to it. 

You can report phishing emails targeted at Cox customers by sending the email as an attachment to phishingreport@cox.net. If the phishing email originated from a Cox customer (a Cox IP), it should also be sent to abuse@cox.net.

For more information on phishing emails click:

http://ww2.cox.com/residential/support/internet/article.cox?articleId=5156afd0-bd16-11df-76c0-000000000000

http://ww2.cox.com/residential/support/internet/article.cox?articleId=31e45340-6407-11df-ccef-000000000000

Please let us know if you have any additional questions.

Tiffany R.
Cox Support Forums Moderator 

New Contributor

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1 Message

I received an email from COX webmail saying:  

In our on-going effort to increase your experience of our online service,your E-mail account need to be verified to avoid your account closed.

You are strictly advised to update your account(s)

Is this a legitimate email?

New Contributor II

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3 Messages

Thanks  Tiffany and Whatever  for the help