snidelywhiplash's profile

New Contributor

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11 Messages

Closed

Email server issues

Intermittently over the past few months I've had trouble connecting to Cox's email servers.  I'm quite sure my settings are correct.

The problem manifests like this:  For a few to several days at a stretch, my email program will time out frequently when retrieving messages.  It doesn't happen with all the accounts I have every time, and not consistently with any account.

Simultaneously, I find that messages aren't being delivered in a timely fashion or at all.  Then, when the problem clears up, I'll receive a flood of messages, often days old.  Sometimes they're important messages that would have been nice to have seen in a timely fashion.

I have a work email address that for many years forwarded to my Cox address.  I have changed the forwarding address because I don't feel I can consistently trust Cox to deliver my messages any more.  

Valued Contributor

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755 Messages

We are aware of the issues with the mail servers intermittently connecting, there is a fix in being tested currently with the mail administrators. If you test it over the next day or two please let us know if you still run into issues, and if you get any specific error messages.
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New Contributor III

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27 Messages

I am once again having problems with delayed emails today.  Hopefully, the fix hasn't begun yet.  If it has, it isn't working