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New Contributor
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Dvr
Dvr keeps freezing. When recording it shows that the program has completely recorded but less then 5 minutes into the show, it says basically that the program has ended
KipK
Former Moderator
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(Moved from Internet to TV Forum)
Is it only doing that on recorded shows or also on live TV? Also, is this on a Contour/Whole Home client receiver or on a DVR recorder unit?
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dolson110
New Contributor
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It freezes during live tv and recorded shows. But we can't record anything because it won't play the whole program. Its a dvr recording unit
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dolson110
New Contributor
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The dvr itself freezes. We have reset it several times
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KipK
Former Moderator
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If it freezes on live TV, that usually indicates a signal issue. If power-cycling doesn't help, you can check the cable connections for loose or damaged connectors or cables. If the connections are all secure or if checking them doesn't help, then we would want to schedule a service call.
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