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DVR won't play back
Please let me know what the status is on the DVR system. It quit playing back some programs a month ago. My father called Cox to find out the status 2 weeks ago and they told him it should be back on in a week to 10 days. It has gotten worse. Now 9 out of 10 shows no matter what the channel give us a play back error. Is this my box or the system?
Thank you,
SoonerAl
Contributor II
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Playback of recorded shows is local to your DVR.
Have you tried rebooting the DVR? If not, remove power (unplug the power cord) from the DVR, wait 20 seconds then reapply power. Wait for the DVR to reboot, ie. the time will appear on the front panel, and check playback of recorded shows again.
If that does solve the problem I would have Cox either send a technician out to troubleshoot the problem or bring the DVR into a local Cox store for replacement.
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