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DVR no longer records properly

DVR:  Scientific Atlanta   Explorer 8300HD

Problem:  DVR starts recording, then stops immediately.   On playback, only 1 minute duration is indicated, and error message displays "We're sorry, this show is unavailable."        Most recordings are the same with 2 exceptions.   I think that those two were watched at the same time as being recorded.   

I have unplugged the DVR twice and rebooted; with no improvement.    

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It could be an indication that the box is failing.  If you would like to bring it to a near by solutions store we'd be happy to exchange it for you.