Plaza_guy's profile

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Contour 2 app

I have 2 cox accounts in Scottsdale and now that there is a new Contour 2 app I'm not able to down load it to my iPad because it is only available on the American App Store not the Canadian one which is why I can't abtain the new app. We are from Canada and our app accounts do not allow the American app to be downloaded. This doesn't seem to be right and I feel Cox needs this app on both the American and Canadian app site as I'm sure I'm not the only one that can't use their Cox contour2 anymore. I never had an issue with the first generation app. So unless I'm missing something and you have another way for me to download the app I would like to know about it. Thank you

Bryan Laycock XXX-XXX-XXXX

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Plaza guy, 

I've edited your post to remove the phone number you posted, as this is a public forum viewable by anyone. I'm looking in to what you're describing regarding the Contour app and will let you know what I find out. 



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4.3K Messages

Hi Bryan,

I just wanted to let you know that our technology team is investigating what needs to be done to get our apps into the Canadian App store. We don't know when this will happen, but we will let you know as soon as we receive further information or updates.