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New Contributor
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Constant Recording Errors on DVR
Over the past several weeks, we have been experiencing a "recording error" on various shows. Some do record, but most don't. I would say that out of every 10 shows, only one is successfully recorded. The error shows something like "7:59-7:59" and is quite frustrating to see time after time.
After searching forums, I've learned that support will usually advise to replace the box or have a service call and they'll replace the cables. However, this is only a short term fix and the problem later returns. Anyone actually troubleshoot this problem for good, and not just a short-term band-aid?
Shariel
+1 more
Moderator
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Hey bschilly,
Which DVR box do you currently have? Have you tried power cycling the boxes for 2-3 minutes starting with the main box if you have more than one?
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Brandon_Heathco
New Contributor
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I have the exact same problem. If I reboot the DVR box, it records fine for a day, then returns to recording errors. So i have to reboot every morning if I want to ensure that shows record.
I have two Explorer 8300HD boxes. They both have the same issue.
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bschilly
New Contributor
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Hi,
We just one box and it is the Explorer 8240HCD, it is only a year old. Haven't tried power cycling the box but will do that this morning and keep you posted.
Thanks!
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DustinP
Moderator
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How long has this been happening? What error code are you receiving when you go to playback a recording? Does it appear in the DVR list but won't playback on the receiver programmed? Is it happening on a particular Network or channel, or all programmed recordings? What error code are you receiving when going to playback a saved recording?
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