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New Contributor
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Trying to access my Cloud Drive tonight. I get the error message:
Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.
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Marc_Hoppe
New Contributor
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Still getting this error message this morning. I am unable to access my Cloud Drive.
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Marc_Hoppe
New Contributor
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And once again Chat is of no help. No one is answering the Cloud Drive support number. No help from the forums. Good Job Cox !!
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Marc_Hoppe
New Contributor
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Thanks but that's not it as it happened simultaneously here on four different systems and Cloud Drive issues were reported by several users during the same time period. Last time I checked the Cloud Drive was back up without any action on my part so it was an issue on the Cloud Drive side. I haven't checked to see if it's still up today but will do so later on. I'll let you know the results.
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Marc_Hoppe
New Contributor
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I've only checked from this system but the Cloud Drive is up and running. I assume it's up for all my systems but I'll check if and when I boot them today.
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ColleenD
+2 more
Moderator
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I'm glad everything is back to normal. Please let us know if you experience any other issues so we can look into this further.
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