I've had Cox internet for awhile and it's been superb. I don't know if there's any correlation but over the past year Verizon and Glo fiber has installed their lines through the properties. Glo particularly destroyed a portion of my lawn. My connection for awhile now.. (not helpful and router only holds 90 days of logs.

There seems to be 3 issues in the network, one is the router acting odd disconnecting internet for seconds but never catching it with the light not white..
a blip where a game seemingly drops the routers connection, although it lines up with the FW logs when I generally play it (and haven't for a week'ish..
and random routing drops.. Router will say it has internet but net access to it would drop for all.

I often see these type of FW. messages that appear to correlate with unresponsive internet access
- FW.IPv6 FORWARD drop
  , 9277 Attempts, 2026/7/23 22:13:47 Firewall Blocked
- FW.WANATTACK DROP
  , 140 Attempts, 2026/7/23 21:45:01 Firewall Blocked
- FW.IPv6 INPUT drop
  , 1205 Attempts, 2026/7/23 21:45:01 Firewall Blocked
Additionally I'll get weird router drops at certain points of playing PoE2 (path of exile 2).. waiting for the next season or 2.. I was wondering if others have a method to resolve that.
as well as my VPN will just drop to work... but that could just be the VPN, although it seems to affect all the other devices connected to the router. They don't appear to line up with any of the fw. drops. VPN drops can occur between 0700-1500 EAST normal usage.

Most of the time when these occur, the panoramic router light stays white. These issues were issues prior to the outage we had about a month ago. They are annoying and it is aggravating.. The support requirement of rebooting the router "works" but only because of the time it takes to work is shorter than the time to reboot the network. Its really unacceptable for a router to lose connection multiple times a day. I have a 8port switch between the router and the rest of the devices and bridged WAP.. the newest part of the network is the cox router and your logs can show that its been a year or 2 (or 4 who knows) since getting it.

I could try replacing the un-managed 8port for a managed version to see if somehow a variation of STPis causing internal stuff.

Welcome to the Cox Community

cisco DPC3825 logs?

Related Content

Recent Discussions