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New Contributor
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Channel outage?
Advanced prefered customer and channels 147-149 are not working as of today. Working on and off all weekend with random outages and now suddenly no tv signal detected and not working. What is going on?
ChrisL
Former Moderator
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ajac09
New Contributor
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now its randomly working. No point in calling tech support now. When I caleld when it wasnt working they told me I dont get the channels and i needed to add a package.. umm I am on cox advanced prefered and it shows it on cox.com that I do. So kind of sad when your techs dont even know what comes with what packages.
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ajac09
New Contributor
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and now not working again. Seems before noon Boomerang no longer works for some reason and after noon its suddenly working
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ChrisL
Former Moderator
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ajac09
New Contributor
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What will happen is it will be working when he gets here and wont be able to do anything.
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ChrisL
Former Moderator
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ajac09
New Contributor
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yeah have 2 boxes and its been the same for both. Now I will say though... when I had the SA box I never had this issue.. could be it just happened when we upgraded boxes since it was fine till a few days ago and we swapped out boxes awhile ago
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ChrisL
Former Moderator
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ajac09
New Contributor
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well I would but now its working and has been since 1pm yesterday with no issues.
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ChrisL
Former Moderator
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