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New Contributor
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3 Messages
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I get an error message when trying to validate my Cox account. I cannot even reach the sign-in. It's been this way for the past month or so!
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MichaelJ
Moderator
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Jackie_J
New Contributor
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I get this code. I select Cox as my provider and then I receive this error. Also, on my iphone and my Apple tv!
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ReneeG
Former Moderator
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We did not receive the error message that you're getting. Can you resend this information to us?
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Jackie_J
New Contributor
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HTTP Status 500 - Internal Error occured while trying to process the request. Transaction
ID: 37b93775-fdf2196b-94a31299-493eaa89-d3d43427-d0a failed.
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ReneeG
Former Moderator
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So that we can look into this on the backend, please email our team at cox.help@cox.com. Be sure to include your name, complete address, and your issue.
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