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Arris TG2472 5Ghz not connecting
Yesterday, I picked up the Arris TG2472, and hooked it up last night. The 2.4 GHz is connecting and seems to work fine. However, when I connect my Iphone (or any other device) to the 5 GHz, I can establish a connection to the router, but there is no internet service. Do I need to return my unit?
ChrisL
Former Moderator
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7.1K Messages
9 years ago
One thing I'd suggest trying is pushing and holding the reset button on the device for 30 seconds to do a factory reset and see if you can connect using the defaults. If that doesn't help swapping the device might help.
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