jimm999999's profile

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Arris SB6182

just bought a new cable modem, Arrris SB6182.  Does Cox have to configure it on their end to make it work on my end?

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They don't  have to configure it for the modem to get online in general, just for you to get online through it. They need the modems model number, serial number and MAC address. Unless Cox sold you the modem, in which case it should already be on your account.