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New Contributor
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abuse@cox.net
I'm getting e-mails from a "Cox Customer Safety" address, "abuse@cox.net" claiming that my computer has been exposed to the Alureon/TDSS Virus and that I need to either call a number or click on a link to fix it.
Is this warning legit? I wonder because the list of e-mail addresses includes one I haven't had in a while.
Thanks for the help!
Yours,
Skip
Health_Edge
+5 more
Valued Contributor III
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Sounds like one of the malware warnings. Whats the number it gives?
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vegas50000
New Contributor
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Read more here: http://forums.cox.com/forum_home/internet_forum/f/5/t/10551.aspx
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Skip307
New Contributor
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They say they are "Cox Customer Safety" and the number is 800-753-6085
Yours,
Skip
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Skip307
New Contributor
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They say they are "Cox Customer Safety" and the number is 800-753-6085
Yours,
Skip
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Health_Edge
+5 more
Valued Contributor III
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Looks legit. I would give them a call. See here for a good webpage on troubleshooting the issue. Seems like there are some false negatives though.
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Becky
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Moderator
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I believe the emails you have received from abuse@cox.net are legit. The number included in the email, 800-753-6085, is indeed the number to the Cox Network Security department. Please give them a call at your earliest convenience! Let us know if you have further questions.
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