Jed975's profile

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ABC On Demand - Wicked City

I'm trying to view HD episodes of Wicked City through ABC On Demand.  There are 8 episodes in total.  Neither S1 E4 nor S1 E8 will play.  Episode 4 just gives me a blank screen and Episode 8 throws out an error message (V205 - Cox On Demand is temporarily unavailable).  It's been occurring for more than a week now.

Is anybody else experiencing this issue?  I'm not having trouble viewing any other On Demand content including the other episodes of this show.

Former Moderator

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1.9K Messages

Hi Jed975,

I'm not seeing any issues with the episodes and I am able to play them here in the office. Please unplug the receiver, wait 2 minutes, and plug the receiver back in. OnDemand service can take up to 20 minutes after the picture comes back. Let me know if the issue continues. 

New Contributor

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4 Messages

Hi Stephanie,

I unplugged everything for 30 minutes and waited another 30 minutes to let it come back up as you suggested.  Unfortunately, now I'm not able to access any VOD content at all.  When I go into any item and attempt to play it I get error message V204 "There was a problem with your account".  It's been more than 2 hours now and I'm still receiving the error message.

Do you have any other suggestions?

Moderator

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1.8K Messages

Hi, from the error message it sounds like we need to take a look at your account. Do not post any personal information in this public forum. Please send us an email with a link to this thread:  

http://forums.cox.com/forum_home/tv_forum/f/4/p/12500/48482.aspx#48482

and a brief description of the issue. Please Include the name of the primary account holder along with the complete home address and last 4SSN.