SomeComputer's profile

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6-Tuner DVR

A Cox rep. told my dad this weekend that a new DVR would be available today (6/18/13) that would allow for 6 shows to be recorded from 1 DVR.  I was super excited!  But when I chatted with a rep. online just now, she said that such a thing did not exist.  :(

I'm tired of paying $200+ for just 2 shows at once.  I've been waiting to switch to Whole Home DVR, but I only have 1 TV right now. 

Former Moderator

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It's coming, but they misquoted the launch date. The 6-tuner DVR, which you might hear called a lot of different names - "G8," "Cisco 9865," "6-tuner DVR," etc., but which we're now calling the "Record 6 DVR," should first launch on June 26 in Oklahoma City, Orange County, and Santa Barbara. Other markets will follow.

I'm sure more details will come soon, but I just got confirmation yesterday, and that's about all I feel comfortable saying right now. 

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KipK said:

It's coming, but they misquoted the launch date. The 6-tuner DVR, which you might hear called a lot of different names - "G8," "Cisco 9865," "6-tuner DVR," etc., but which we're now calling the "Record 6 DVR," should first launch on June 26 in Oklahoma City, Orange County, and Santa Barbara. Other markets will follow.

I'm sure more details will come soon, but I just got confirmation yesterday, and that's about all I feel comfortable saying right now. 

So, when is the new Trio version due to be pushed? This must occur prior to the new DVR release, no?

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Trio 2.1 was pushed out yesterday in some markets. We should get more information soon as to when other markets get it.

New Contributor II

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how much more will it cost per month

Valued Contributor III

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Willbeau said:

how much more will it cost per month

Don't forget, it's so much more than just a 6-tuner DVR.

http://www.cisco.com/en/US/prod/collateral/video/ps11488/ps12334/ps12291/9800_multi-screen.pdf

Former Moderator

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So the dates have been revised, and this is why I don't like quoting them. 

Trio 2.1 is now in final testing in Escondido (San Diego) and Palos Verdes and with some employees. It should then launch marketwide in Orange County, Palos Verdes, Santa Barbara, and Oklahoma City on 6/27.
The Record 6 DVR then launches in Orange County, Palos Verdes, Santa Barbara, and Oklahoma City on 7/2.

And the biggest additional feature at launch will be a 2-terabyte hard drive, as opposed to the 1TB of the G7 DVR. I can't comment on anything else. 

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I live in Tulsa, OK...I'm guessing the OKC launch isn't going to help me any.  Am I right?

Former Moderator

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Tulsa is a separate market, but it should come shortly after the first group. At this point I don't want to give out too many dates since they've already been revised once. (Plus I'm always afraid to talk about future stuff, but unlike the speed increase notifications this didn't come with the usual "do not tell customers on pain of death" warning on it.  )

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As someone living in OC, specifically mission viejo, this sounds great. Now, am I going to need to call my local place continuously or will there be an announcement so I can swap out my 2 auxillary boxes, keep my 2 signal box (that has 30+% recorded on it that I don't want to lose) and get the new one added in. I realize that what they usually want to do is give them to new customers.

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I have Cox for internet & phone only.  I have been waiting for this new '6 tuner' DVR prior to dumping Directv.  I hope it performs really well.  If rollout schedules become available, I trust that the mods on this site will give us a heads up.  I am in the New Orleans area.  Thanks and I am really looking forward to this DVR.

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I am told it should roll out in mid July.

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I was told today it maybe by the end of July, but they didn't know if would be a simple box swap or require a Pro install which i think it shouldn't , but any word on this ?   

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Valued Contributor III

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Willbeau said:

how much more will it cost per month

Not much, according to a legal notice in today's San Diego paper:

"NOTICE Cox Communications announces the following change for our San Diego service area: effective on or after July 10 , 2013. Cox Communications California will soft launch a new DVR with additional recording and storage capacity at existing equipment rates ($8.50), with a DVR service fee of $14.99 for access to this additional functionality. A $10 fee will also apply when subscribing to the new DVR equipment and service. Customers can visit our website for details on how to order the new DVR service."

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So from what I'm seeing in that legal notice , its about another 15 dollars a month total if you already have HD DVR service... Given the IPad app that's coming with this service at some point with individual profiles and other functions that are in the area of Comcast's xfinity app and more it doesn't look to bad.