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New Contributor
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0.29 Mbps Upload problem
I just started having this issue over the last week. Upload speed is very low. I've had this modem, forever it seems. Wondering If I need to try a new one. Any help would be appreciated.
Location: Gainesville, FL
MOdem: Motorola SB5120 Surfboard
Speed Test - Cox - Cox Market - Atlanta
22 Mbps Download
0 Mbps Upload
Router Signal Page
| Downstream | Value | |
|---|---|---|
| Frequency | 837000000 Hz | |
| Signal to Noise Ratio | 37 dB | |
| QAM | QAM256 | |
| Network Access Control Object | ON | |
| Power Level | 4 dBmV
|
| Upstream | Value |
|---|---|
| Channel ID | 1 |
| Frequency | 22100000 Hz |
| Ranging Service ID | 267 |
| Symbol Rate | 2.560 Msym/s |
| Power Level | 40 dBmV |
| Time | Priority | Code | Message |
|---|---|---|---|
| 2013-05-03 22:34:29 | 5-Warning | IGMP: ERROR - Insufficient memory in msgblk buffer queue(0x944ce320), ERRNO=3997698 | |
| 2013-05-03 21:54:18 | 7-Information | DS multicast is not mapped to SAID | |
| 2013-05-03 21:54:18 | 7-Information | B605.10 | Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID |
| 2013-05-03 21:54:18 | 7-Information | B601.0 | SA Map State Machine Started |
| 2013-05-03 21:53:27 | 5-Warning | IGMP: ERROR - Insufficient memory in msgblk buffer queue(0x944ce320), ERRNO=3997698 | |
| 2013-05-03 21:48:52 | 7-Information | DS multicast is not mapped to SAID | |
| 2013-05-03 21:48:52 | 7-Information | B605.10 | Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID |
| 2013-05-03 21:48:52 | 7-Information | B601.0 | SA Map State Machine Started |
| 2013-05-03 21:48:50 | 5-Warning | IGMP: ERROR - Insufficient memory in msgblk buffer queue(0x944ce320), ERRNO=3997698 | |
| 2013-05-03 21:48:49 | 7-Information | DS multicast is not mapped to SAID | |
| 2013-05-03 21:48:49 | 7-Information | B605.10 | Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID |
| 2013-05-03 21:48:49 | 7-Information | B601.0 | SA Map State Machine Started |
| 2013-05-03 21:48:43 | 5-Warning | IGMP: ERROR - Insufficient memory in msgblk buffer queue(0x944ce320), ERRNO=3997698 | |
| 2013-05-03 21:48:43 | 7-Information | DS multicast is not mapped to SAID | |
| 2013-05-03 21:48:43 | 7-Information | B605.10 | Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID |
| 2013-05-03 21:48:43 | 7-Information | B601.0 | SA Map State Machine Started |
WitchZero
New Contributor
•
Retest ed, 5/3/13 - 10:48pm
Speed Test - Cox - Cox Market - Atlanta
26 Mbps Download
3.46 Mbps Upload
The only thing I've done is pick up the Modem to look at the model number....I'll keep testing and update as I get more data.
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ChrisL
Former Moderator
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Based on the age of the modem, errors you're receiving, and the result you got just by handling it I'd say there is a problem with the connections or the modem could be failing. If you continue to experience issues it may be beneficial to arrange for a technician to come out to troubleshoot further and/or possibly try testing with a known good modem to see if your results improve.
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