How to access Spectrum Analyzer
I've got a Motorola MB8600 and have been having some trouble with my internet connection. I found a few forum posts for this modem and other Motorola modems saying that port 8080 should allow you to view a spectrum analyzer page so I went to 192.168.100.1:8080 and the page wouldn't respond. I thought that odd, so I did an nmap scan of my modem and found that port 8080 is filtered: Port 53 (DNS) responds to ping, port 80 (HTTP) works in my browsers, port 443 (HTTPS) works in my browsers, but port 8080 (HTTP Alt) just times out: Why is this? Does anyone know why Cox is blocking customers from accessing a feature on the modems they checked were compatible with Cox Internet, purchased, and and set up? --- The whole reason I want to get at the Spectrum Analyzer page is to troubleshoot an issue I've been having with my internet speeds (should be 500/50) and reliability: As you can see by the speed tests above, I've been getting much lower download speed than I should except March 26 at 7:41 which was immediately after a modem reboot, but you can see how long that lasted... I've already done the usual troubleshooting... Reboot your router (in this case, power cycling my UniFi UDM Pro SE and my UniFi U6 Lite AP) Reboot your Modem Wait for all the lights to come back on Check 192.168.100.1 to ensure the modem has negotiated all the channels properly and is happy with your connection Use Cox SmartHelp (repeating steps 1-3) Have Cox SmartHelp "send a signal to reset your Modem" (repeating step 2 since it's not a reprovision) Chat for an hour with a Cox support person who insists the reboot is actually a reprovision and the only way to help now is to have a Cox tech come out and see what's going on There's more to do past step 7, but that would involve doing a factory reset on my modem and checking the signal analyzer page. I've seen some reports that if you time it exactly right, you'll be able to pull up the page before Cox's configuration profile blocks it (Comcast does a similar thing but with ports 80, 8080, and 443)
