MODEM firmware
Why is it impossible to get cox to provide firmware updates to modems? The Arris SB8200 is listed as a GigaBlast modem. Many chats later and I had one tech tell me that it "would be very illegal for Cox to control the firmware on the MODEM". Obviously, that is not the case because the cable provider is responsible for controlling the firmware that is at the gateway. I don't even have the ability to do that as a consumer. So how do I get it updated>??5.3KViews0likes4Comments