Disabling Panoramic Wifi Advanced Security Sevice
Hi all, I'm setting up port forwarding to get remote access to a home desktop and have verified functionality by disabling the security service to allow port forwarding. Couple questions related to this - 1) What are the implications of disabling this service? The my-services-disabling page warns that you'll lose "24/7 threat monitoring and real-time reporting." Does this include IP-Reputation blocks or are those always made regardless? Any other valuable features besides the audit log (and stuff on https://www.cox.com/residential/support/cox-panoramic-wifi-app-advanced-security-service.html)? 2) Allow Access functionality - a) Can it be extended past 1 hr? If I were to able keep the security service on and allow access for a given IP for 1 business day (or even longer, really) it would be much more useful. b) Can you get faster access to notifications than is provided via the wifi.cox.com page? It seems hit or miss on how responsive it is. I haven't tried the mobile app yet; I try to keep as little on my phone as possible. 3) Bonus Question! I've noticed I can ssh into the machine even with the security service enabled for about 30sec before the pipe breaks. Any guesses? Not super important, but curious. Thanks in advance for any assistance!2.8KViews0likes3Comments
Port Scan knocking me offline.
Ok, your tech support was no help on this since they admitted to me they didn't know anything but pretty much every day at random points I will get a port scan logged in my modem/router (UBEE, cox provided) and for just a split second it interrupts my service and will disconnect my gaming systems from whatever they're connected to. I'm sure it affects my other devices but as they're usually used for just web browsing or streaming video it is hard to tell unless those devices are running something that requires a constant connection much like the gaming systems do. And I know the port scans are coming from cox because I've tracked the IP labeled as the source back to your NOC. I suppose I could test out blocking that IP address from my network but I have a feeling that wouldn't work out so well if it is possible. I'd love some help and if you need more info please feel free to ask me!13KViews0likes28Comments