1.5KViews0likes2Comments
COX Blocked Efforts to Report Phishing E-mail
I regularly receive phishing e-mail purporting to be from USAA, Wells Fargo, etc. These are "well done" scams that even keep in correct links to the company privacy sites, while they have other scam links. I have tried to report them to the respective companies and to COX, but COX repeatedly blocks them with the error message the files are too large; clearly an incorrect statement. I would like to be able to forward the e-mail as attachments or at least send the headers from the incoming e-mail, but they will not go through. Previous attempts on chat with COX claims they don't need the report because the blocking means they already know it is a scam. Well, if that is true, then why didn't they block the incoming messageto me, and I presume untold numbers of others who may not be as diligent as I in not clicking on the malicious links? Does anybody have any ideas?4.5KViews0likes3CommentsReporting Phishing E-mail
I try to report all phishing e-mails to Cox and the organization the e-mail is spoofing, e.g., Navy Federal Credit Union (of which I am NOT even a member). I send Cox to phishingreport@cox.net and for the spoofed organization I use the address shown on their web page, e.g., phishalert@navyfederal.org. I always try to send the offending e-mail as an attachment and paste the headers in the body of my original e-mail, identified as such. My outgoing e-mail to Cox, et. al. is normally about 14 kb, but I get a response similar to the following nonsense response from Cox through an error message on my mail program (Windows Live Mail, using Windows 8.1): "This message could not be sent because its size exceeded the server's limit. You can use the option, located in Tools | Accounts | Properties | Advanced, to break messages into smaller parts. Subject 'Phishing Email received Fw: Your Have Two New Security Message From Navy Federal' Server Error: 552 Server Response: 552 5.2.0 kLkW1q0030sfaii01LkW24 This message was undeliverable. This message has been found to be a potential spam message, and has therefore been blocked. Please visit http://ww2.cox.com/coxagainstspam for more information. Server: 'smtp.east.cox.net' Windows Live Mail Error ID: 0x800CCC6D Protocol: SMTP Port: 25 Secure(SSL): No" How can I report phishing e-mail if you block it from being sent to the applicable security folks.? The message is NOT too large! Please provide me guidance. Thanks.3.9KViews0likes3Comments
Spam protector does not work
I received a phishing scam in my email today. Tried to forward it to the company being implicated. When I tried to forward it, the Cox web email recognizes it as spam and won't let me forward. Which begs the question, why did the *** did it reach me in the first place?1.9KViews0likes1Comment