Packet loss and connection drop - Only after 6pm
Greetings, For about two months now I've experienced signficiant packet loss and occasional disconnects, but it only ever happens after around 6PM. I can send 500 pings and get every response back earlier in the day, but every single night it starts to drop(Averaging about 2-5packets per 200 pings) This happens on my desktop, which is hardwired, as well as my XBox One, Laptop and Mobile devices over WiFi(2.4 and 5ghz) I've bought a new modem/router(Nighthawk C7000) which did not fix the issue. I have no splitters in any of my lines inside the house. I tried connecting my modem downstairs to a different coax line(which comes in completely seperate after the Cox Box outside, so I know there are no splitters somewhere in the house) and had the same issues. When it happens, all my devices can ping to the router and each other flawlessly. As soon as you ping outside it starts dropping. Call center support was unable to help, although did note an odd inability to connect to the router(even though it was online at the time.) A tech came out today, but as it was in the morning, when everything was working fine, he naturally couldn't find anything wrong. All the lines from the junction box as well as in my house were good. Here is a shot of my connection. http://imgur.com/a/FOqEW This is with a 6db attenuator. Without the attenuator my power levels range from +0-10dBmV The only thing I've been told so far is to try and schedule another tech to come out during their latest slot(5-7PM) so they can troubleshoot it while it happens.4.5KViews0likes10Comments