mcafee security center

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Cox security suite page error
I'm getting a system error message when clicking on Install Cox Security Suite. A System Error occurred. Please try again. If you continue to experience problems, please contact Customer Support. Looks like there are other people who had the same error but no answers on how they resolved it
TEST1
6 years ago Place Internet
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PC HealtCare & McAfee compatability
Has anyone else had a problem with PC HealthCare and MaAfee Security Center compatablity? I'm running Windows 7 and have always had the Cox supplied McAfee Security Center anti-virus etc software installed. I installed the Cox PC HealthCare several weeks ago and when I ran its scan it said I didn't have any anti-virus installed and had a firewall open. I ignored this and checked McAfee and it said my anti-virus and firewall was fine - computer is secure. Today (Aug 25 2012) there was an upgrade to McAfee which I installed and restarted the computer as instrucred. On restart the Cox PC HealthCare poped-up so I ran it again. Same result - said no anti-virus and had a link for "fix it", which I clicked. All heck broke lose, It shut down the internet connection, eventually crashed the system to a blue fatal error screen. I was only able to get the comuter back up after several reboots with a "start from broken system" prompt and a bunch of recovery functions that thankfully Microsoft has added in Windows 7. I have uninstalled Cox PC HealthCare and am running the Cox McAfee Security suite again, apparently sucessfully. The seems to be an incompatability between the two Cox supplied and recommended softwre packages - they want to fight each other when both installed. Has anyone else observed this, or know what to think about it?
drbob
13 years ago Place Archives
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